Lucky’s
Pet Resort and Day Spa
Aaron
Strasser owns Lucky’s Pet Resort and Day Spa with his brother. For high School,
he went to Greensboro Day School in 1995. He graduated from Tufts University in
1999. Lucky’s Pet Resort is a high-end pet hotel and spa. Pets can stay as long
as a month. He says customer care is important because he wants to make sure
the pets are all cared for at Lucky’s Pet Resort and Day Spa. He talked about a
business plan, which is a way of planning a successful business.
We talked about how to advertise for a new business. He
says that he did a huge grand opening for his business. It got a lot of media.
We talked about the two differences of advertisement, which are earned media
and paid media. Earned media is publicity that is not paid for. Paid media is
publicity that is paid for. A lot of businesses try to use plenty of earned
media.
He
showed us some of his commercials and explained how he made a good
advertisement. He says that when a business runs a commercial, the content does
not matter as much as the company logo being noticeable. He told us the
challenges of running a business are human resources, customer care, and
administrative. He told us what ideas made his business successful. They are
customer loyalty, animal safety, and role in the community. He taught us a lot
of fascinating and important information on how to run a successful business
like his.
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